To make sure your Stakeholders and/or Users have the best chance to receive your email, there needs to be a valid email address in the email field on your their profile. 




Please note that the system will only send to this email even if there are multiple email fields on Stakeholders in your system.


If a Stakeholder has a privacy setting indicating they do not want to receive emails or any communication, the system will not attempt to send your campaign to them.


Please note currently if a Stakeholder unsubscribes via the opt out link automatically added to the bottom of each campaign as per anti-spam laws, our third party provider will NOT attempt to send communication to them, however we are still working on linking that up to the privacy field on their profile. 



Want to learn more about creating an email campaign? Check out this article.